Frequently asked questions
Airserve provides an easy way to create, track and manage your advertisements. This guide gives you a quick overview to get started using the product and links to more detailed directions for each step.
What's the difference between a company, brand and a campaign?
Airserve organizes advertisements into a hierarchy of companies, brands and campaigns. An advertisement is part of a campaign for a brand that belongs to a company. You can think of them as folders which allow you to organize and find your banners easily. Banners can then be uploaded to a campaign and be ready for scheduling.
How do I upload an ad?
To add a new web banner, press the ‘New Banner’ button inside the campaign of your choice. There you will see a list of banner types that can be created. Airserve supports everything from static images to custom micro-webs created by common banner creation tools.
How do I display an ad?
Before you can distribute your banner to media vendors, you must publish it. Publishing uploads the latest version of the banner online and makes the publishing script available for you to share.
How do I get the ad-tag to the agency / publisher / website?
When you have published the ad you need to send its script to a media outlet. You can find this script by simply clicking ‘Published link’ and ‘Copy to clipboard’.
How long before I can see results?
The analytics view is where you can visualize how your banners are performing. You can narrow your results down to specific companies and dates, as well as break down your results by company/brands/campaigns/banners, days or even where the banners were displayed. The results will begin displaying within 60 minutes and will update in near-realtime after that.